Core concepts

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Core concepts3PL (Third-party logistics)

A provider that runs storage and distribution on your behalf. It uses its own WMS and needs client-level stock separation, billing for services and reporting.

See also: Multi-client warehouse, Service billing

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Core conceptsDirected work

The operator takes the next task from the system; location, quantity and sequence appear on the screen. It is the opposite of paper or memory-driven work; deviations are recorded.

See also: RF operation, Exception queue

Core conceptsERP

The core system that holds finance, purchasing, sales, production and inventory records. It knows stock quantity; in most deployments it does not run in-warehouse locations, tasks and RF flows.

See also: WMS (Warehouse Management System), ERP–WMS integration

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Core conceptsException queue

Work that breaks a rule (shortage, damage, missed scan, mismatch) landing on a separate list. If the queue is not cleared, the system looks live while the floor stalls.

See also: Short pick, OSD (overage / shortage / damage), Directed work

Core conceptsMulti-client warehouse

Keeping several clients' stock, user permissions and reports separate in the same facility. It is the base requirement of 3PL deployments.

See also: 3PL (Third-party logistics), Service billing

Core conceptsOmnichannel fulfilment

Serving store, marketplace and own-site channels from the same stock. In the warehouse it requires channel priority, different packing and its own returns flow.

See also: OMS (Order Management System), Returns management

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Core conceptsService billing

Calculating charges per storage, movement, value-added service and shipment in a 3PL. The basis of the calculation is the movement records in the WMS.

See also: 3PL (Third-party logistics), Value-added services (VAS)

Core conceptsWMS (Warehouse Management System)

Software that runs the work inside a warehouse: it records every movement at location and stock level from receiving to shipping, assigns it as tasks and keeps it traceable.

See also: ERP, WCS (Warehouse Control System), TMS (Transportation Management System)

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