What makes this warehouse hard?
- Many orders with few lines each; walking distance drives much of the picking cost.
- Volume multiplies quickly during campaigns and special days; meeting cut-off times becomes critical.
- Several sales channels (own site, marketplaces) share one stock pool; delayed stock updates cause overselling.
- Returns are a steady flow. In distance sales, consumers may withdraw within 14 days of receiving the goods [1], and returned items need to be put back on sale quickly.
Capabilities to look for in a WMS
| Capability | Why it matters | How to test it in a demo |
|---|---|---|
| Batch and wave picking with sorting | Cuts walking distance compared with single-order picking. | Have a wave built from a real day's orders and look at the pick path. |
| Pack-station verification | Wrong or missing items are caught before they reach the customer. | Scan a wrong item and see whether the system stops you. |
| Carrier integration and labels | Labels and tracking numbers are not keyed in by hand, speeding up dispatch. | Print a live label with the carriers you use. |
| Marketplace and e-commerce platform integration | Orders and stock flow through one place, reducing oversell risk. | Ask and show how quickly a stock change reaches the marketplace. |
| Returns receipt and grading | Sellable items return to stock quickly; damaged items are separated. | Receive a return and grade it sellable / damaged. |
| Cut-off times and order priority | Orders promised for same-day shipping are picked first. | Change the priority rule with orders that have different cut-off times. |
Ask the vendor
- Which marketplaces, e-commerce platforms and carriers do you integrate with out of the box? Who maintains them?
- Does your price depend on order volume? What happens if a campaign month exceeds it?
- Which customers process peak-day hourly volumes like ours? Can we talk to them?
- What are the steps to put a returned item back on sale?
Directory solutions whose sources mention this sector
- Dematic (software + automation)
- ERD Software — Evira WMS
- Hamurlabs — Warehouse Management (WMS)
- Korgün — KG WMS
- Mecalux — Easy WMS
- MySYS — 3PL Prep Center WMS
- Netadam — Net-X WMS
- Oracle (Fusion / SCM warehouse)
- Pixa — E-commerce operations panel
- Ticimax — Cloud WMS
- Trbarkod WMS
- Workstad — WMS
The list is alphabetical and based on whether each solution's own sources mention this sector; it is not a ranking or recommendation. Checked: 2026-09-18.
To put these requirements to vendors in the same format use the RFP template; to test them in demos use the scripted demo guide.
Frequently asked questions
What is the first thing an e-commerce warehouse needs from a WMS?
Getting a high volume of small orders out before the carrier cut-off. That needs the system to set picking sequence, a separate fast lane for single-line orders, and barcode verification at the pack station. None of it works in a system that does not operate at location level.
Do marketplace integrations come ready-made?
Ask the vendor for the list of ready connectors and check whether it is published. The gap between “we can build it” and “we have it” is measured in weeks on your project. On the carrier side, see label printing and tracking working from the same screen in the demo.
How does a WMS ease the returns burden?
By tying the inspection step to the system for items arriving through a return code or portal. Whether an item is resaleable, scrap or repairable should follow a rule rather than a person, and return reasons should be reportable per product.
Sources
- Distance Contracts Regulation, Art. 9 “Right of withdrawal” — mevzuat.gov.tr (accessed: 2026-09-19)
Method and corrections: editorial policy.