THE LANGUAGE OF LOGISTICS 15 TERMS

Quality and compliance

Quality and compliance: 15 warehouse and WMS terms defined in Turkish and English, with related terms and in-depth guides.

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Terms

Quality and complianceAQL (acceptable quality limit)

A table stating how many units to sample from a lot and how many defects reject it. Warehouse QC sits on this table between “open everything” and “look at nothing”.

See also: Sampling, Quality control, hold and release

Quality and complianceCertificate of analysis (CoA)

The supplier’s document of measured lot attributes. If the document and the label (lot, expiry) do not match at receiving, stock stays in quarantine.

See also: Quality control, hold and release, Lot / batch, Quarantine area

Quality and complianceCorrective / preventive action (CAPA)

Work that closes the cause of a repeating non-conformance and stops it recurring. Without reason codes and repeat counts in the WMS, CAPA becomes guesswork.

See also: Non-conformance record (NCR), Reason code

Quality and complianceCount / book variance

The gap between system and floor quantity. Inside tolerance it can close; outside it needs a freeze and investigation, with the root cause on a reason code.

See also: Cycle count, Stock adjustment, Location freeze

Quality and complianceDamage code

A classified cause such as crushed, wet, open carton or broken. A free-text “damaged” leaves insurance and supplier claims without evidence.

See also: OSD (overage / shortage / damage), Reason code, Non-conformance record (NCR)

Quality and complianceDisposition

Closing blocked goods as accept, conditional accept, return, rework or scrap. Status does not change until the decision is written; the floor pile stays “pending decision”.

See also: Quality control, hold and release, Scrap, Rework

Quality and complianceGood distribution practice (GDP)

Rules on temperature, hygiene, authority and traceability when storing and distributing medicines. Hold, FEFO and record retention in the WMS are their operational counterparts.

See also: Good manufacturing practice (GMP), Cold chain, İTS (Pharmaceutical Track and Trace System)

Quality and complianceGood manufacturing practice (GMP)

Rules that protect quality in a production setting. The warehouse is bound to them through raw/finished separation, cleanliness and lot isolation.

See also: Good distribution practice (GDP), Lot / batch

Quality and complianceHACCP

A method that catches food hazards at critical control points. In the warehouse, temperature, pest, cross-contamination and lot separation are those points.

See also: Cold chain, Good distribution practice (GDP)

Quality and complianceNon-conformance record (NCR)

A written record that quality or process rules were missed. In the warehouse, damage, wrong labels, temperature excursions or undocumented goods attach to it.

See also: Corrective / preventive action (CAPA), Damage code, Quality control, hold and release

Quality and compliancePoka-yoke (error-proofing)

Making the wrong action physically or systematically impossible: rejecting a wrong barcode, not opening a door on a weight miss. A warning is not a lock.

See also: Check digit, 5S

Quality and complianceRework

Making damaged or faulty goods sellable again through relabel, pack or minor repair. Components and labour are tracked in the WMS as VAS or a production-like order.

See also: Disposition, Value-added services (VAS)

Quality and complianceSampling

Inspecting selected units by rule rather than the whole lot. If the sample is not random or risk-based, the check is biased.

See also: AQL (acceptable quality limit), Quality control, hold and release

Quality and complianceScrap

Writing unusable stock off the books. Scrap without authority, a reason and, where required, a regulated certificate is both an inventory and an audit gap.

See also: Disposition, Stock adjustment

Quality and complianceTemperature excursion

Goods leaving the allowed temperature range. Duration and peak value are recorded; stock is not released until quality decides.

See also: Cold chain, Non-conformance record (NCR), Disposition

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